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Privacy Policy

This privacy policy outlines how I collect, use, and protect your personal information when you use my website or services. I take your privacy seriously and am committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who I Am

This website is operated by Suzanne George a Virtual Assistant service run by Suzanne George, based in the UK.
If you have any questions about this policy, you can contact me at: suzanne@suzannegeorgeva.com
 

2. What Personal Data I Collect

I may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Business name or website (if applicable)

  • Any information you voluntarily submit via contact forms, emails, or during discovery calls.

I also use standard website analytics (e.g. Google Analytics) which may collect anonymised technical data such as:

  • Browser type and version

  • IP address

  • Pages visited

  • Time spent on the site

  • Referring website

3. How I Use Your Data

Your personal data may be used to:

  • Respond to enquiries or requests made through my website

  • Provide you with services you’ve requested

  • Send administrative or service-related emails

  • Improve website performance and user experience

  • Comply with legal or contractual obligations

4. Lawful Basis for Processing

I process personal data based on one or more of the following legal grounds:

  • Consent — where you have given clear permission (e.g. by submitting a form)

  • Contract — where processing is necessary to deliver a service

  • Legal obligation — to comply with the law

  • Legitimate interest — to improve services and operate the website effectively

5. Data Sharing

I do not sell, rent, or trade your personal data.
I may share your data with trusted third-party providers (such as email or website hosting services), but only when necessary and only under strict confidentiality agreements.

6. Data Storage & Retention

Your personal data is stored securely. I retain your data only as long as necessary for the purposes it was collected or to meet legal obligations.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Correct any inaccurate or incomplete data

  • Request the deletion of your data

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO) 

You can make a request by emailing me at suzanne@suzannegeorgeva.com

8. Cookies

This website may use cookies to improve your experience. You can control cookie settings through your browser. 

9. Changes to This Policy

This policy may be updated from time to time. The most recent version will always be posted here with the updated effective date.

10. Contact

For questions about this privacy policy or how your data is handled, contact:
Suzanne George 

suzanne@suzannegeorgeva.com

Updated 25th September 2025 

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