This privacy policy outlines how I collect, use, and protect your personal information when you use my website or services. I take your privacy seriously and am committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who I Am

This website is operated by Suzanne George a Virtual Assistant service run by Suzanne George, based in the UK.
If you have any questions about this policy, you can contact me at: suzanne@suzannegeorgeva.com
 

2. What Personal Data I Collect

I may collect and process the following types of personal data:

• Name

• Email address

• Phone number (if provided)

• Business name or website (if applicable)

• Any information you voluntarily submit via contact forms, emails, or during discovery calls.

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I also use standard website analytics (e.g. Google Analytics) which may collect anonymised technical data such as:

• Browser type and version

• IP address

• Pages visited

• Time spent on the site

• Referring website

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3. How I Use Your Data

Your personal data may be used to:

• Respond to enquiries or requests made through my website

• Provide you with services you’ve requested

• Send administrative or service-related emails

• Improve website performance and user experience

• Comply with legal or contractual obligations

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4. Lawful Basis for Processing

I process personal data based on one or more of the following legal grounds:

• Consent — where you have given clear permission (e.g. by submitting a form)

• Contract — where processing is necessary to deliver a service

• Legal obligation — to comply with the law

• Legitimate interest — to improve services and operate the website effectively

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5. Data Sharing

I do not sell, rent, or trade your personal data.
I may share your data with trusted third-party providers (such as email or website hosting services), but only when necessary and only under strict confidentiality agreements.

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6. Data Storage & Retention

Your personal data is stored securely. I retain your data only as long as necessary for the purposes it was collected or to meet legal obligations.

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7. Your Rights

Under the UK GDPR, you have the right to:

• Access the personal data I hold about you

• Correct any inaccurate or incomplete data

• Request the deletion of your data

• Withdraw consent (where applicable)

• Lodge a complaint with the Information Commissioner’s Office (ICO) 

You can make a request by emailing me at suzanne@suzannegeorgeva.com

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8. Cookies

This website may use cookies to improve your experience. You can control cookie settings through your browser. 

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9. Changes to This Policy

This policy may be updated from time to time. The most recent version will always be posted here with the updated effective date.

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10. Contact

For questions about this privacy policy or how your data is handled, contact:
Suzanne George 

suzanne@suzannegeorgeva.com

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Updated 25th September 2025